I need a little blue light…

My laptop (the Compaq) is sick. It no longer connects to the Internet. The little blue light on the front stays orange showing me that it’s not working. It’s so sad. I wasn’t sure what was wrong at first, so I asked Roark to take a look at it. He is very much a tech guy. He said that the wireless card is no longer showing up and that I needed to call HP. If I would give them all my info, he would talk to them for me.

I had nothing to do on my Saturday night, so I dial HP. I listen to the options, choose one, and then get told that I have to call another number. I’m not prepared for this so I’m scrambling around trying to find pen and paper. My call is then disconnected. Urgh! I call back and get the number. Isn’t it irritating when you dial a number and they want you to call another one. Just put the correct number out there first. Make it easy on us. If we’re calling needing help, it’s not too bright to have us call another number. You may end up with one irritated customer.

Luckily for John, I’m pretty easy going. John, the HP techie, and I are on first name basis after spending so long on the phone waiting, waiting. He wanted to do a system recovery and reset my computer back to its original form. This means that I would wipe out EVERYTHING on my laptop. So, I had to back up my pictures, itunes, and documents. The pictures took the longest. I had a ton of pictures on my laptop. We started chatting about Memphis and Colorado, since I had to change my address on my warranty information. Molly then took off to look out the window, so I jumped up to take a look. There were 5 deer wandering up the street. I opened the window just a bit to try and get a picture. It was too dark and then a car came. Molly tried to jump out of the window and I had to pull her back in. Meantime, John is sitting patiently listening to everything.

Pictures Backed-up: Check

On to the itunes, I quickly started the back-up and I think our conversation went to school, snowboarding, or computers. I talk a lot, so there is no telling. I do know that John has two cats, Ren and Stimpy I loved that cartoon when I was in middle school. Jana and I had drawings of them that some of the boys gave us. I think it was Tyler and Nathan that always drew them for us. See how easily distracted I am.

So, I finally get everything backed up and we start the system recovery. Now, John has told me that he will get me started and have me call back in the morning to report if it is working or not. My computer only took 16 minutes to recover, so he stayed on the phone. We chatted some more and laughed about how I was spending my Saturday evening.

Then, I restart my notebook, cross my fingers, my toes, my legs, whatever I could get crossed and hold my breath.

It didn’t work. The damn little light is still orange and the red X is still through the little computer showing me that I don’t have wireless. : ( So, John is shipping me a box to send my notebook to the doctor. I’m lucky that it is still under warranty. Poor computer. It’s not even a year old.

I hope you had a great Saturday night. : )